Riverside Medical Practice

48 Worthing Road, Horsham, W Sussex, England, RH12 1UD 961 reviews

Reviews

Recommend
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16th May 2024


Very organised even though the front check in computer was down. Doctor was also the most attentive and professional. The best surgery so far in my travels around UK

Suggested improvements
Nothing

Experience
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Cleanliness
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15th May 2024


I’ve got a face to face appointment on the day very recently and I’ve received a phone appointment today with Dr Patel with a query about a new med change. Staff always friendly and helpful. Saw a Nurse yesterday for my B 12 injection and she put me at my ease as I don’t like injections and asked how I was. Dr Patel listens to me, explains things I don’t understand and I would recommend him and the surgery as a whole and indeed have recommended Riverside to a friend who has changed to Riverside and is extremely happy with the service she has received.

Suggested improvements
None

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14th May 2024


This surgery has really turned a corner since a few years ago. Really friendly staff, easy to get an appointment, great advice from staff. I’m really happy with them as a surgery and it looks fantastic since they have updated everything. Well done to everyone who works at Riverside!!

Suggested improvements
Nothing

Experience
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14th May 2024


Had to wait nearly a month for the appointment but as it was not urgent that was ok. This does seem to be about the norm for most surgeries these days from what I understand. At least when I phoned to book the appointment I wasn't stuck in a long queue. Much better than our old surgery.

Suggested improvements
Quiet, calm and peaceful surgery. Seen on time too.

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Rating not given.
Appointment
 
13th May 2024


Very friendly staff, great communication

Suggested improvements
Nothing

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Riverside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Riverside Medical Practice: http://iwgc.net/eccj8